Privacy Policy

Overview

This page explains how we collect, use, store, and protect your information when you use rafikiplus.

rafikiplus is presented here as a freelance app, and this policy is written in simple product terms for freelancers and their clients.

About The App

rafikiplus helps freelancers manage their work, client information, communication, and activity linked to the service.

Support team: rafikiplus Support Team

Location: Tanzania

For privacy questions, contact: smartstocktz@gmail.com.

Scope

This policy applies to:

• rafikiplus
• Any app route served under this backend privacy endpoint (for example /privacy/:app)
• Support and account-related interactions linked to these apps

Information We Collect

• Account information: name, phone number, username, email, and profile details you provide.
• Usage information: actions taken in the app, features used, and general interaction patterns.
• Device information: device type, operating system, and technical identifiers.
• Log information: IP address, browser/app version, and related technical diagnostics.
• Support information: details you share when contacting us for help.

How We Use Information

• To create and manage user accounts and provide core app functionality.
• To provide, maintain, and improve app performance and reliability.
• To respond to support requests and communicate important service updates.
• To generate general insights and usage trends that help us improve the app.
• To keep the app secure and reduce spam, fraud, or misuse.

How We Handle Your Information

We use your information only to run the app, support your account, improve the experience, and keep the service dependable.

Sharing and Disclosure

We do not sell your personal information.

We may share limited data with services that help us run the app, such as hosting, storage, analytics, or support tools.

Data Retention

We keep information only for as long as it is useful for your account, app features, support, security, and service maintenance.

Your Choices

You may choose not to provide certain information, but some features may not work properly as a result.

You may request to:

• Access the account information we hold about you
• Correct inaccurate or incomplete details
• Delete data connected to your account where available
• Ask questions about how your information is used inside the app

To submit a request, email smartstocktz@gmail.com and include enough details for account verification.

Children's Privacy

Our apps are not intended for children unless explicitly stated in a specific app notice. If you believe a child provided personal data without proper authorization, contact us to review and remove the data where appropriate.

Security Measures

We use technical and organizational safeguards designed to protect personal data, including access controls, system monitoring, and restricted internal access on a need-to-know basis.

Policy Updates

We may revise this policy from time to time. Updates will be posted on this page with a revised "Last updated" date.

Complaints and Contact

For privacy questions, contact us at smartstocktz@gmail.com.

If something looks wrong or unclear, email us and we will review it with you directly.

By using this freelance app, you agree to this Privacy Policy.